-All the Products/Goods will be shipped from South Korea.

-You will get Tracking Number  and can track your order after you placed an order.

-You can find “Order Tracking” banner on the sidebar, and then you can tracking your order with your own country postal office webpage.

-VonoMono tying to finds out best and reasonable international shipping fees that we can serve you  better and satisfied. VonoMono will solve expensive international shipping fees,so that  our customer can enjoy their shopping with reasonable price.

-Allow about 5-14 working days for Standard Delivery for all in-stock items.

IMPORTANT: The recipient of the order will be responsible for any import duties or taxes charged by the recipient’s country and any carrier-related fees. These additional charges will be collected from the recipient by our shipping carrier at the time of delivery.

However, usually you won’t pay import duties or taxes by government because all the Women’s Fashion Accessories products are less than import duties and taxes bracket.

Returns and exchanges are accepted on most merchandise within 7 days of receipt for items that HAVE NOT BEEN WORN, ALTERED or WASHED, and with ALL tags attached. Original shipping charges are non-refundable.

Some items are final sale, please view the individual product page for any return exceptions. These will be clearly marked and are not available for return or exchange.

Returns must be received to our office within 7 days of receiving your order. Any items received to our office that do not fall within our return policy will be sent back to you to you at your own cost.

How do I make a return?

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Please send your return to:

VonoMono.com Office Address:

All returns must be received to our office within 7 days of receiving your order. Please choose your shipping method accordingly.

Delivery Charges:

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We will refund your original delivery charge when a product is faulty or damaged, but not when a product is simply unwanted.  However, this is subject to gaining pre-authorisation from us prior to returning any items.

Faulty or wrong item:

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In the unlikely event that you receive faulty or wrong items, please email us immediately within 7 days at contact@vonomono.com. A replacement or full refund including any postage and packing costs will be offered upon the safe arrival of the goods back to us. Do not send any items back to us, prior to contacting us first. We will not refund postage costs for any items returned to us without pre-authorisation. Items with pre-authorisation should be returned to us using the Postal Service Mail postal service.  We will refund the cost of the Postal Service Mail second class postage costs in returning the items to us if an item is wrong or faulty, we will not refund postal charges for items returned by recorded delivery, special delivery or any other courier costs. We do not offer a free post service.  We advise you to obtain proof of posting from the post office upon returning any items to us, as we cannot be held responsible for any items lost in transit.