*WORLDWIDE FREE SHIPPING ALL OVER THE WORLD ON ORDER OVER $60-*
Shipping & Handling Rates:
Rates are based on the merchandise total amount.
|over $60||FREE SHIPPING All Over The World|
- All backordered items will be shipped via Standard Delivery service at no additional charge.
ADDITIONAL S&H INFORMATION:
Bosnia and Herzegovina
British Virgin Islands
Northern Marinara Islands
Papua New Guinea
Saint Kitts and Nevis
Trinidad and Tobago
United Arab Emirates
US Minor Outlying Islands
US Virgin Islands
Some items are final sale, please view the individual product page for any return exceptions. These will be clearly marked and are not available for return or exchange.
Returns must be received to our office within 7 days of receiving your order. Any items received to our office that do not fall within our return policy will be sent back to you to you at your own cost.
How do I make a return?
Please send your return to:
VonoMono.com Office Address:
All returns must be received to our office within 7 days of receiving your order. Please choose your shipping method accordingly.
We will refund your original delivery charge when a product is faulty or damaged, but not when a product is simply unwanted. However, this is subject to gaining pre-authorisation from us prior to returning any items.
Faulty or wrong item:
In the unlikely event that you receive faulty or wrong items, please email us immediately within 7 days at email@example.com. A replacement or full refund including any postage and packing costs will be offered upon the safe arrival of the goods back to us. Do not send any items back to us, prior to contacting us first. We will not refund postage costs for any items returned to us without pre-authorisation. Items with pre-authorisation should be returned to us using the Postal Service Mail postal service. We will refund the cost of the Postal Service Mail second class postage costs in returning the items to us if an item is wrong or faulty, we will not refund postal charges for items returned by recorded delivery, special delivery or any other courier costs. We do not offer a free post service. We advise you to obtain proof of posting from the post office upon returning any items to us, as we cannot be held responsible for any items lost in transit.
-To return items just send an email from our contact page with your reason for return and your Paypal information.